Privacy Policy

1. Introduction

This privacy policy describes how PEAKMEDIA (hereinafter “we”) collects, uses and protects the personal data of users of the labubu-popsmart.fr website.
By using our site, you agree to the collection and use of your information in accordance with this policy.

2. Data controller

PEAKMEDIA
36 Rue Saint Henri, 59110 La Madeleine, France
Email: contact@labubu-popsmart.fr

3. Data collected

We collect different categories of information when you use our site:

• Personal information provided voluntarily :

  • Name, first name

  • Postal address and email

  • Phone number (optional)

  • Payment information when making a purchase

• Information collected automatically :

  • IP address

  • Browser type and device used

  • Pages viewed and browsing time

  • Cookies and similar technologies

4. Use of data

The data collected is used for:

• Process your orders and provide after-sales service

• Manage your customer account

• Send you confirmation emails, order tracking and service

• Improve user experience on the site

• Personalize marketing offers (if you have consented)

• Comply with our legal and tax obligations

5. Cookies and similar technologies

We use cookies to:

• Ensure the proper functioning of the site

• Remember your preferences

• Analyze traffic and improve navigation

• Personalize ads (if applicable)

You can manage your cookie preferences through your browser settings.

6. Sharing of data

Your personal data may only be shared with:

• Our technical service providers (Shopify, payment services, carriers)

• The competent authorities if required by law

We never sell your personal data to third parties.

7. Data security

We implement all necessary measures to protect your data against loss, theft, unauthorized access, disclosure or modification.

8. Retention period

We only keep your data for the time necessary to achieve the purposes for which it was collected, in accordance with current legal obligations.

9. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access, rectify and erase your data

• Right to object or limit processing

• Right to portability of your data

• Right to file a complaint with the CNIL

To exercise your rights, contact us at:
📧 contact@labubu-popsmart.fr

10. Third Party Services

Our store is hosted by Shopify , which ensures security and data processing through its own privacy policy:
👉 https://www.shopify.com/legal/privacy

We also use marketing and analytics tools that may use cookies (e.g. Facebook Pixel, Google Analytics).

11. Changes to the Policy

We reserve the right to modify this privacy policy at any time.
Updates will take effect immediately upon posting on this page.

12. Contact

For any questions regarding our privacy policy:
📧 contact@labubu-popsmart.fr