General conditions of sale
General Conditions of Sale
1. Company Information
PEAKMEDIA
36 Rue Saint Henri, 59110 La Madeleine – France
Email: contact@labubu-popsmart.fr
The labubu-popsmart.fr website is published and operated by PEAKMEDIA.
2. Purpose
These General Conditions of Sale (GCS) define the rights and obligations of PEAKMEDIA EI and the customer in the context of the sale of products via the site labubu-popsmart.fr.
Any order placed on the site implies unreserved acceptance of these T&Cs.
3. Products
The products offered for sale are described and presented with the greatest possible accuracy. Photographs and texts are not contractually binding.
PEAKMEDIA cannot be held responsible for any errors or omissions.
4. Order
Any order placed on the labubu-popsmart.fr website constitutes acceptance of the prices and descriptions of the products available for sale.
PEAKMEDIA reserves the right to cancel or refuse any order from a customer with whom there is a previous payment dispute.
5. Price & Payment
Prices are indicated in euros (€), all taxes included (TTC).
Delivery costs are free.
The accepted payment methods are:
Bank card (Visa, Mastercard, CB, Amex)
Apple Pay
Shop Pay
PayPal
Payment is due immediately upon ordering.
6. Delivery
The products are delivered to France and worldwide.
Delivery times are 7 to 10 working days maximum from order confirmation.
In case of delay, the customer will be informed by email.
PEAKMEDIA cannot be held responsible for delays due to the carrier or customs for international deliveries.
7. Withdrawal & Returns
In accordance with current legislation, the customer has 30 days from receipt of their order to exercise their right of withdrawal, without justification or penalty.
Returns are free and should be sent to the following address:
PEAKMEDIA — 36 Rue Saint Henri, 59110 La Madeleine, France.
The product must be returned in its original condition and complete.
The refund will be made via the initial payment method within a maximum of 14 days after receipt of the return.
8. Liability
PEAKMEDIA cannot be held responsible for direct or indirect damages resulting from the use of the products sold.
9. Personal data
The information collected on the site is necessary for processing orders and managing customer relations.
In accordance with the "Informatique et Libertés" law, the customer has the right to access, rectify and delete their data.
10. Applicable law
These T&Cs are governed by French law.
In the event of a dispute, the French courts will have sole jurisdiction.
11. Contact
For any questions, you can contact our customer service at:
📧 contact@labubu-popsmart.fr
You will receive a response within 24 hours of sending the email.